Data Tabulasi Survey Kepuasan Masyarakat

Unit Pelayanan : Layanan KUA Mrebet

KUA DAN MADRASAH KABUPATEN PURBALINGGA

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 3 3 3 3 3 3 3 3 3 27
2 4 4 4 4 4 4 4 4 4 36
3 4 4 4 4 4 4 4 4 4 36
4 4 4 4 4 4 4 4 4 4 36
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 72
9 3 3 3 3 3 3 3 3 3 27
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 4 4 4 4 36
12 4 4 4 4 4 4 4 4 4 36
Total
50
50
50
50
50
50
50
50
50
 450
Rata-Rata Pertanyaan
4.17
4.17
4.17
4.17
4.17
4.17
4.17
4.17
4.17
 37.53
Rata-Rata Unsur
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
50 / 1 = 50.00
50.00 / 12 = 4.17
37.50
Rata-Rata Tertimbang Unsur
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
50.00 / 12 = 4.17
4.17 X (1/ 9)
4.17 X 0.11 = 0.46
4.17
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
50
4.17
0.46
2
Prosedur
1
50
4.17
0.46
3
Waktu Pelayanan
1
50
4.17
0.46
4
Kesesuaian Biaya Pelayanan
1
50
4.17
0.46
5
Produk Spesifikasi Jenis Pelayanan
1
50
4.17
0.46
6
Kompetensi Pelaksana
1
50
4.17
0.46
7
Perilaku Pelaksana
1
50
4.17
0.46
8
Penanganan Pengaduan, Saran dan Masukan
1
50
4.17
0.46
9
Sarana Dan Prasarana
1
50
4.17
0.46
Indeks Survey Kepuasan Masyarakat 4.17 ( )
Konversi 104.17
Mutu Pelayanan